.cs-hero {
  position: relative;
  min-height: 92vh;
  display: flex;
  align-items: center;
  background-color: var(--primary);
  overflow: hidden;
}

/* ── Background ── */
.cs-hero__bg {
  position: absolute;
  inset: 0;
  z-index: 0;
  pointer-events: none;
}
.cs-hero__bg-grid {
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(rgba(0,194,168,0.05) 1px, transparent 1px),
    linear-gradient(90deg, rgba(0,194,168,0.05) 1px, transparent 1px);
  background-size: 60px 60px;
}
.cs-hero__bg-glow {
  position: absolute;
  top: -200px; right: -100px;
  width: 700px; height: 700px;
  background: radial-gradient(circle, rgba(0,194,168,0.13) 0%, transparent 65%);
}
.cs-hero__bg-glow-2 {
  position: absolute;
  bottom: -150px; left: -80px;
  width: 500px; height: 500px;
  background: radial-gradient(circle, rgba(0,194,168,0.07) 0%, transparent 65%);
}
.cs-hero__bg-shape {
  position: absolute;
  right: 0; top: 0; bottom: 0;
  width: 48%;
  background: linear-gradient(135deg, rgba(0,194,168,0.06) 0%, transparent 60%);
  clip-path: polygon(8% 0, 100% 0, 100% 100%, 0% 100%);
}

/* Floating dots */
.cs-hero__dots { position: absolute; inset: 0; pointer-events: none; }
.cs-hero__dot {
  position: absolute;
  border-radius: 50%;
  background: var(--secondary);
  opacity: 0.18;
  animation: csDotFloat linear infinite;
}
.cs-hero__dot:nth-child(1) { width:6px;  height:6px;  top:18%; left:12%; animation-duration:9s;  animation-delay:0s; }
.cs-hero__dot:nth-child(2) { width:4px;  height:4px;  top:60%; left:8%;  animation-duration:12s; animation-delay:2s; }
.cs-hero__dot:nth-child(3) { width:8px;  height:8px;  top:35%; left:28%; animation-duration:14s; animation-delay:1s; }
.cs-hero__dot:nth-child(4) { width:5px;  height:5px;  top:75%; left:40%; animation-duration:11s; animation-delay:3s; }
.cs-hero__dot:nth-child(5) { width:3px;  height:3px;  top:22%; left:55%; animation-duration:8s;  animation-delay:.5s; }
@keyframes csDotFloat {
  0%,100% { transform: translateY(0); }
  50%      { transform: translateY(-18px); }
}

/* ── Layout ── */
.cs-hero__inner {
  position: relative;
  z-index: 2;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: var(--space-xl);
  align-items: center;
  padding: var(--space-xl) 0;
  width: 100%;
}

/* ── Left: Content ── */
.cs-hero__eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font-family: var(--font-secondary);
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--secondary);
  margin-bottom: var(--space-sm);
}
.cs-hero__eyebrow-line {
  display: block;
  width: 32px; height: 2px;
  background: var(--secondary);
  border-radius: 2px;
}

.cs-hero__title {
  font-family: var(--font-primary);
  font-size: clamp(2.2rem, 4vw, 3.8rem);
  font-weight: 700;
  line-height: 1.15;
  color: var(--white);
  margin-bottom: var(--space-md);
  letter-spacing: -0.02em;
}
.cs-hero__title em {
  font-style: normal;
  color: var(--secondary);
  position: relative;
  display: block;
}
.cs-hero__title em::after {
  content: '';
  position: absolute;
  left: 0; bottom: -2px;
  width: 100%; height: 3px;
  background: linear-gradient(90deg, var(--secondary), transparent);
  border-radius: 2px;
}

.cs-hero__desc {
  font-family: var(--font-secondary);
  font-size: clamp(0.9rem, 1.2vw, 1rem);
  line-height: 1.8;
  color: rgba(255,255,255,0.68);
  max-width: 500px;
  margin-bottom: var(--space-md);
}

/* Stats strip */
.cs-hero__stats {
  display: flex;
  align-items: center;
  gap: var(--space-md);
  margin-bottom: var(--space-lg);
  padding: var(--space-sm) var(--space-md);
  background: rgba(255,255,255,0.05);
  border: 1px solid rgba(0,194,168,0.15);
  border-radius: var(--radius-sm);
  width: fit-content;
}
.cs-hero__stat { text-align: center; }
.cs-hero__stat strong {
  display: block;
  font-family: var(--font-primary);
  font-size: 1.4rem;
  font-weight: 800;
  color: var(--secondary);
  line-height: 1;
}
.cs-hero__stat span {
  font-family: var(--font-secondary);
  font-size: 0.68rem;
  color: rgba(255,255,255,0.5);
  text-transform: uppercase;
  letter-spacing: 0.08em;
  white-space: nowrap;
}
.cs-hero__stat-divider {
  width: 1px; height: 32px;
  background: rgba(0,194,168,0.2);
}

/* CTA group */
.cs-hero__cta-group {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-sm);
  align-items: center;
  margin-bottom: var(--space-md);
}
.cs-hero__btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-family: var(--font-primary);
  font-size: 0.9rem;
  font-weight: 600;
  padding: 13px 26px;
  border-radius: var(--radius-sm);
  text-decoration: none;
  transition: background .25s, transform .2s, box-shadow .25s, border-color .25s, color .25s;
}
.cs-hero__btn--primary {
  background: var(--secondary);
  color: var(--primary);
  border: 1.5px solid transparent;
  box-shadow: 0 4px 20px rgba(0,194,168,0.35);
}
.cs-hero__btn--primary:hover {
  background: #00d9bb;
  transform: translateY(-2px);
  box-shadow: 0 8px 28px rgba(0,194,168,0.5);
}
.cs-hero__btn--outline {
  background: transparent;
  color: var(--white);
  border: 1.5px solid rgba(255,255,255,0.25);
}
.cs-hero__btn--outline:hover {
  border-color: var(--secondary);
  color: var(--secondary);
  background: rgba(0,194,168,0.06);
  transform: translateY(-2px);
}

/* Trust strip */
.cs-hero__trust {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}
.cs-hero__trust-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: rgba(255,255,255,0.06);
  border: 1px solid rgba(0,194,168,0.18);
  border-radius: 50px;
  padding: 5px 12px;
  font-family: var(--font-secondary);
  font-size: 0.72rem;
  font-weight: 600;
  color: rgba(255,255,255,0.7);
}
.cs-hero__trust-badge svg { color: var(--secondary); flex-shrink: 0; }

/* ── Right: Dashboard visual ── */
.cs-hero__visual {
  display: flex;
  justify-content: flex-end;
  align-items: center;
}
.cs-hero__card-wrap {
  position: relative;
  width: 100%;
  max-width: 560px;
}

/* Floating pills */
.cs-hero__pill {
  position: absolute;
  z-index: 5;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  font-family: var(--font-primary);
  font-size: 0.72rem;
  font-weight: 700;
  padding: 7px 14px;
  border-radius: 50px;
  box-shadow: 0 4px 20px rgba(0,0,0,0.18);
  white-space: nowrap;
}
.cs-hero__pill--top {
  top: -14px; left: 24px;
  background: var(--white);
  color: var(--primary);
}
.cs-hero__pill--bottom {
  bottom: -14px; right: 24px;
  background: var(--secondary);
  color: var(--primary);
}
.cs-hero__pill-dot {
  width: 8px; height: 8px;
  border-radius: 50%;
  background: var(--secondary);
  box-shadow: 0 0 0 3px rgba(0,194,168,0.25);
  animation: csPulse 2s ease infinite;
}
@keyframes csPulse {
  0%,100% { box-shadow: 0 0 0 3px rgba(0,194,168,0.25); }
  50%      { box-shadow: 0 0 0 6px rgba(0,194,168,0.08); }
}

/* Dashboard card */
.cs-hero__dashboard {
  background: rgba(255,255,255,0.05);
  border: 1px solid rgba(0,194,168,0.18);
  border-radius: var(--radius-md);
  overflow: hidden;
  backdrop-filter: blur(10px);
  box-shadow: 0 32px 80px rgba(0,0,0,0.4), 0 0 0 1px rgba(0,194,168,0.1);
}

/* Dash header */
.cs-hero__dash-header {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 16px;
  border-bottom: 1px solid rgba(0,194,168,0.1);
  background: rgba(255,255,255,0.04);
}
.cs-hero__dash-dots { display: flex; gap: 5px; }
.cs-hero__dash-dots span {
  width: 9px; height: 9px;
  border-radius: 50%;
}
.cs-hero__dash-dots span:nth-child(1) { background: rgba(255,90,90,0.6); }
.cs-hero__dash-dots span:nth-child(2) { background: rgba(255,200,0,0.6); }
.cs-hero__dash-dots span:nth-child(3) { background: rgba(0,194,168,0.6); }
.cs-hero__dash-title {
  flex: 1;
  font-family: var(--font-secondary);
  font-size: 0.7rem;
  color: rgba(255,255,255,0.45);
  letter-spacing: 0.04em;
}
.cs-hero__dash-live {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-family: var(--font-secondary);
  font-size: 0.65rem;
  font-weight: 600;
  color: #22c55e;
}
.cs-hero__live-dot {
  width: 6px; height: 6px;
  border-radius: 50%;
  background: #22c55e;
  animation: csPulse 2s ease infinite;
}

/* Case stats row */
.cs-hero__case-stats {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 1px;
  background: rgba(0,194,168,0.08);
}
.cs-hero__case-stat {
  background: rgba(11,31,58,0.7);
  padding: 12px 10px;
  text-align: center;
}
.cs-hero__case-stat strong {
  display: block;
  font-family: var(--font-primary);
  font-size: 1.1rem;
  font-weight: 800;
  line-height: 1;
  margin-bottom: 3px;
}
.cs-hero__case-stat span {
  font-family: var(--font-secondary);
  font-size: 0.6rem;
  color: rgba(255,255,255,0.5);
  text-transform: uppercase;
  letter-spacing: 0.06em;
}

/* Case list */
.cs-hero__case-list {
  display: flex;
  flex-direction: column;
  gap: 1px;
  background: rgba(0,194,168,0.06);
}
.cs-hero__case-item {
  display: grid;
  grid-template-columns: auto 1fr auto auto;
  gap: 10px;
  align-items: center;
  padding: 10px 14px;
  background: rgba(11,31,58,0.65);
  transition: background 0.2s;
}
.cs-hero__case-item:hover { background: rgba(0,194,168,0.08); }
.cs-hero__case-id {
  font-family: var(--font-secondary);
  font-size: 0.65rem;
  font-weight: 700;
  color: var(--secondary);
  white-space: nowrap;
}
.cs-hero__case-title {
  font-family: var(--font-secondary);
  font-size: 0.68rem;
  color: rgba(255,255,255,0.75);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.cs-hero__case-priority {
  font-family: var(--font-secondary);
  font-size: 0.6rem;
  font-weight: 700;
  padding: 3px 8px;
  border-radius: 50px;
  white-space: nowrap;
}
.cs-hero__case-priority--high   { background: rgba(239,68,68,0.15);  color: #f87171; }
.cs-hero__case-priority--medium { background: rgba(245,158,11,0.15); color: #fbbf24; }
.cs-hero__case-priority--low    { background: rgba(34,197,94,0.15);  color: #4ade80; }

.cs-hero__case-status {
  font-family: var(--font-secondary);
  font-size: 0.6rem;
  font-weight: 600;
  padding: 3px 8px;
  border-radius: 50px;
  white-space: nowrap;
}
.cs-hero__case-status--in-progress { background: rgba(0,194,168,0.15); color: var(--secondary); }
.cs-hero__case-status--resolved    { background: rgba(34,197,94,0.15);  color: #4ade80; }
.cs-hero__case-status--escalated   { background: rgba(239,68,68,0.15);  color: #f87171; }
.cs-hero__case-status--open        { background: rgba(255,255,255,0.08); color: rgba(255,255,255,0.6); }

/* AI suggestion bar */
.cs-hero__ai-bar {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 14px;
  background: rgba(0,194,168,0.1);
  border-top: 1px solid rgba(0,194,168,0.2);
}
.cs-hero__ai-label {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-family: var(--font-secondary);
  font-size: 0.65rem;
  font-weight: 700;
  color: var(--secondary);
  text-transform: uppercase;
  letter-spacing: 0.08em;
  white-space: nowrap;
}
.cs-hero__ai-text {
  font-family: var(--font-secondary);
  font-size: 0.68rem;
  color: rgba(255,255,255,0.65);
}

/* Corner accents */
.cs-hero__corner {
  position: absolute;
  width: 56px; height: 56px;
  pointer-events: none;
}
.cs-hero__corner--tl {
  top: -2px; left: -2px;
  border-top: 3px solid var(--secondary);
  border-left: 3px solid var(--secondary);
  border-radius: var(--radius-md) 0 0 0;
}
.cs-hero__corner--br {
  bottom: -2px; right: -2px;
  border-bottom: 3px solid var(--secondary);
  border-right: 3px solid var(--secondary);
  border-radius: 0 0 var(--radius-md) 0;
}

/* Scroll indicator */
.cs-hero__scroll {
  position: absolute;
  bottom: 28px; left: 50%;
  transform: translateX(-50%);
  z-index: 3;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 6px;
  opacity: 0.45;
  animation: csScroll 2s ease-in-out infinite;
}
.cs-hero__scroll span {
  font-family: var(--font-secondary);
  font-size: 10px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--white);
}
.cs-hero__scroll-line {
  width: 1.5px; height: 32px;
  background: linear-gradient(to bottom, var(--secondary), transparent);
  border-radius: 2px;
}
@keyframes csScroll {
  0%,100% { transform: translateX(-50%) translateY(0); }
  50%      { transform: translateX(-50%) translateY(6px); }
}


/* ══════════════════════════════════════════
   BLOCK 2 — Video / Smarter Support
════════════════════════════════════════════ */

.cs-video {
  padding: var(--space-xl) 0;
  background: var(--bg-light);
  position: relative;
  overflow: hidden;
}

.cs-video__bg {
  position: absolute;
  inset: 0;
  pointer-events: none;
  z-index: 0;
}
.cs-video__bg-glow {
  position: absolute;
  top: -100px; left: -80px;
  width: 500px; height: 500px;
  background: radial-gradient(circle, rgba(0,194,168,0.07) 0%, transparent 65%);
}
.cs-video__bg-glow-2 {
  position: absolute;
  bottom: -80px; right: -60px;
  width: 400px; height: 400px;
  background: radial-gradient(circle, rgba(11,31,58,0.05) 0%, transparent 65%);
}

/* Layout */
.cs-video__inner {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: var(--space-xl);
  align-items: center;
}

/* ── Left: Video ── */
.cs-video__frame-wrap {
  position: relative;
}
.cs-video__iframe-container {
  position: relative;
  width: 100%;
  padding-top: 56.25%; /* 16:9 */
  border-radius: var(--radius-md);
  overflow: hidden;
  box-shadow: 0 24px 64px rgba(11,31,58,0.16);
}
.cs-video__iframe-container iframe {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  border: 0;
  display: block;
}

/* Corner accents */
.cs-video__corner {
  position: absolute;
  width: 56px; height: 56px;
  pointer-events: none;
  z-index: 2;
}
.cs-video__corner--tl {
  top: -2px; left: -2px;
  border-top: 3px solid var(--secondary);
  border-left: 3px solid var(--secondary);
  border-radius: var(--radius-md) 0 0 0;
}
.cs-video__corner--br {
  bottom: -2px; right: -2px;
  border-bottom: 3px solid var(--secondary);
  border-right: 3px solid var(--secondary);
  border-radius: 0 0 var(--radius-md) 0;
}

/* Watch badge */
.cs-video__watch-badge {
  position: absolute;
  bottom: -16px;
  right: -16px;
  z-index: 4;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: var(--primary);
  color: var(--white);
  font-family: var(--font-primary);
  font-size: 0.76rem;
  font-weight: 600;
  padding: 10px 16px;
  border-radius: 50px;
  box-shadow: 0 6px 24px rgba(11,31,58,0.22);
}
.cs-video__watch-icon {
  width: 28px; height: 28px;
  border-radius: 50%;
  background: var(--secondary);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--primary);
  flex-shrink: 0;
}

/* ── Right: Content ── */
.cs-video__eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font-family: var(--font-secondary);
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--secondary);
  margin-bottom: var(--space-sm);
}
.cs-video__eyebrow-line {
  display: block;
  width: 32px; height: 2px;
  background: var(--secondary);
  border-radius: 2px;
}

.cs-video__title {
  font-family: var(--font-primary);
  font-size: clamp(1.8rem, 2.6vw, 2.4rem);
  font-weight: 700;
  line-height: 1.2;
  color: var(--text-dark);
  letter-spacing: -0.02em;
  margin-bottom: var(--space-sm);
}
.cs-video__title em {
  font-style: normal;
  color: var(--secondary);
  position: relative;
}
.cs-video__title em::after {
  content: '';
  position: absolute;
  left: 0; bottom: 0;
  width: 100%; height: 3px;
  background: linear-gradient(90deg, var(--secondary), transparent);
  border-radius: 2px;
}

.cs-video__lead {
  font-family: var(--font-primary);
  font-size: 1rem;
  font-weight: 600;
  color: var(--text-dark);
  line-height: 1.6;
  margin-bottom: var(--space-sm);
}

.cs-video__body {
  font-family: var(--font-secondary);
  font-size: 0.93rem;
  line-height: 1.8;
  color: var(--text-light);
  margin-bottom: var(--space-lg);
}

/* Feature checklist */
.cs-video__features {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-bottom: var(--space-lg);
}
.cs-video__features li {
  display: flex;
  align-items: center;
  gap: 12px;
  font-family: var(--font-secondary);
  font-size: 0.88rem;
  color: var(--text-dark);
  font-weight: 500;
}
.cs-video__feature-icon {
  width: 24px; height: 24px;
  border-radius: 50%;
  background: rgba(0,194,168,0.12);
  border: 1px solid rgba(0,194,168,0.25);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--secondary);
  flex-shrink: 0;
}

/* CTA */
.cs-video__cta {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: var(--secondary);
  color: var(--primary);
  font-family: var(--font-primary);
  font-size: 0.9rem;
  font-weight: 600;
  padding: 13px 28px;
  border-radius: var(--radius-sm);
  text-decoration: none;
  box-shadow: 0 4px 20px rgba(0,194,168,0.35);
  transition: background .25s, transform .2s, box-shadow .25s;
}
.cs-video__cta:hover {
  background: #00d9bb;
  transform: translateY(-2px);
  box-shadow: 0 8px 28px rgba(0,194,168,0.5);
}


/* ══════════════════════════════════════════
   RESPONSIVE
════════════════════════════════════════════ */

@media (max-width: 1100px) {
  .cs-hero__inner  { gap: var(--space-lg); }
  .cs-video__inner { gap: var(--space-lg); }
}

@media (max-width: 900px) {
  .cs-hero__inner {
    grid-template-columns: 1fr;
    text-align: center;
    padding: 80px 0 100px;
  }
  .cs-hero__desc       { margin-inline: auto; }
  .cs-hero__cta-group  { justify-content: center; }
  .cs-hero__stats      { margin-inline: auto; }
  .cs-hero__trust      { justify-content: center; }
  .cs-hero__visual     { justify-content: center; }
  .cs-hero__card-wrap  { max-width: 500px; }
  .cs-hero__bg-shape   { display: none; }

  .cs-video__inner { grid-template-columns: 1fr; }
}

@media (max-width: 640px) {
  .cs-hero { min-height: auto; }
  .cs-hero__title { font-size: 2rem; }
  .cs-hero__card-wrap { max-width: 100%; }
  .cs-hero__stats { flex-wrap: wrap; justify-content: center; width: 100%; }
  .cs-hero__case-stats { grid-template-columns: repeat(2, 1fr); }
  .cs-hero__case-item { grid-template-columns: auto 1fr; }
  .cs-hero__case-priority,
  .cs-hero__case-status { display: none; }

  .cs-video__title { font-size: 1.65rem; }
  .cs-video__watch-badge { right: 0; bottom: -16px; }
}